The Internal Information System of ALIBAZ INVERSIONES S.L. is the channel to communicate, confidentially and effectively, any information about irregularities committed by ALIBAZ INVERSIONES S.L. or its personnel, which have been known in the context of a labor or professional relationship maintained with our organization in accordance with the provisions of Law 2/2023, of February 20.

The organization has established an internal information system through the following channels:

  • In writing:
    • Via email: [email protected]
    • By postal mail, addressed to the Responsible for the Internal Information System of ALIBAZ INVERSIONES S.L. at C/ COLOMER Nº 6, NAVE 9, POLIGONO SON BUGADELLAS, C.P.:07180, CALVIA, BALEARES
  • Verbally:
    • At the request of the informant, the information may also be presented in a face-to-face meeting with the Responsible for the System, within a maximum period of seven days from the submission of the request.
    • In addition to these channels, communications can be made to external information channels of the competent authorities; Independent Authority for the Protection of the Informant via email: [email protected].

For more information, you can visit the website: https://www.proteccioninformante.gob.es/.

  • Upon receiving the complaint, the responsible person for the internal information system will notify the complainant of the receipt of the complaint within less than 7 days, in cases of nominal complaints. In any case, the complainant will be informed of the rights and obligations established by the personal data protection regulations.
  • The responsible person for the internal information system will issue a motivated report that will accept or reject the submitted communication, justifying, in any case, the decision made. The report will be notified to the informant and the affected person within a maximum period of 3 months from the expiration of the seven-day period after the communication is made, except in cases of special complexity that require an extension of the term, in which case it may be extended for a maximum of another three additional months.
  • During the processing of the complaint, communication and contact with the informant/complainant can be maintained, and if necessary, additional information may be requested from the informing person.
  • It is guaranteed that the person affected by the information or complaint will be notified of it, as well as the facts reported succinctly. Additionally, they will be informed of their right to submit written allegations and the processing of their personal data. However, this information may be provided during the hearing process if it is considered that their contribution beforehand could facilitate the concealment, destruction, or alteration of evidence.
  • The responsible person for the internal information system/whistleblowing channel guarantees confidentiality to all those who use the internal information system/whistleblowing channel. Furthermore, confidentiality is guaranteed when communication is sent through channels of denunciation that are not established or to members of the staff not responsible for its processing.
  • During the processing of the file, the persons affected by the communication will have the right to the presumption of innocence, the right to defense, and the right of access to the file, as well as the same protection established for informants, preserving their identity and ensuring the confidentiality of the facts and data of the procedure.
  • The processing of personal data resulting from the application of this procedure will be governed by the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, in Organic Law 3/2018, of December 5, on Personal Data Protection and guarantee of digital rights, in Organic Law 7/2021, of May 26, on personal data protection treated for the purposes of prevention, detection, investigation, and prosecution of criminal offenses and the enforcement of criminal penalties.
  • The responsible person for the internal information system/whistleblowing channel will immediately forward the information to the Public Prosecutor’s Office when the facts may be indicatively constitutive of a crime or to the European Prosecutor’s Office, in case the facts affect the financial interests of the European Union.
  • The organization guarantees the absence of reprisals against anyone who reports a possible unlawful conduct or who has communicated a regulatory breach or collaborates in its investigation or helps to resolve it.
  • Individuals who report or disclose infringements covered in Article 2 of Law 2/2023, of February 20, and actions or omissions that may be constitutive of serious or very serious criminal or administrative infringement, will have the right to protection measures provided they meet the conditions set out in Article 35 of the aforementioned regulation. The protection measures are outlined in Article 38 of Law 2/2023, of February 20.
  • The complaint or information will be safeguarded in the organization’s premises in accordance with its document archiving and conservation policy.
  • The organization maintains a register of all complaints received. Complaints will be retained only for the period necessary and proportionate to meet the requirements imposed by Law 2/2023, of February 20, regulating the protection of persons who report regulatory infringements and combat corruption, and in accordance with the provisions of Article 24 and other applicable articles of Organic Law 3/2018, of December 5, on Personal Data Protection and guarantee of digital rights.